Shipping Policy

SHIPPING & DELIVERY POLICY – JAGIDAR B2B

Effective Date: 23 July 2026
Last Updated: 23 July 2026

Welcome to Jagidar B2B / Jagidar Enterprise. This Shipping & Delivery Policy explains how we process, dispatch, and deliver orders placed through Jagidar B2B.

By placing an order with Jagidar B2B, you agree to the terms mentioned in this policy.

1. Shipping Coverage

Jagidar B2B may provide shipping and delivery services across India, subject to courier and logistics availability.

Delivery availability may vary depending on:

Customer’s delivery location
Pincode serviceability
Product category
Package size and weight
Courier or logistics partner availability
Other operational conditions

Certain remote or restricted locations may require additional delivery time or charges.

2. Order Processing Time

Orders are generally processed after successful payment confirmation or, for eligible COD orders, after order confirmation.

We aim to process and dispatch orders within 1–3 business days, subject to product availability and order verification.

Bulk or wholesale orders may require additional processing time depending on the quantity and nature of the order.

3. Estimated Delivery Time

Estimated delivery time may vary depending on the destination and logistics partner.

Generally, delivery may take approximately:

Local / Nearby Locations: 1–3 business days
Metro and Major Cities: 2–5 business days
Other Locations: 3–7 business days
Remote / Northeast / Special Service Areas: 5–12 business days or more

These are estimated delivery timelines and are not guaranteed.

Delivery may take longer during festivals, holidays, adverse weather, natural disasters, transportation disruptions, or other circumstances beyond our reasonable control.

4. Shipping Charges

Shipping charges may depend on:

Delivery location
Package weight and dimensions
Shipping method
Courier or logistics partner
Order value
Product category

The applicable shipping charges will be displayed or communicated to the customer before order confirmation, wherever applicable.

For certain wholesale or bulk orders, shipping charges may be calculated separately.

5. Courier and Logistics Partners

Jagidar B2B may use third-party courier and logistics partners to deliver orders.

The shipping partner may be selected based on factors such as:

Delivery location
Package weight
Delivery speed
Service availability
Shipping cost

Once the order is handed over to the courier or logistics partner, delivery is subject to the courier’s operational processes and service conditions.

6. Order Tracking

Where tracking is available, customers may receive a tracking number or shipment tracking details through SMS, WhatsApp, email, or other communication methods.

Customers can use the provided tracking information to check the status of their shipment.

Tracking information may take some time to update after the shipment is dispatched.

7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

Full name
Shop or business name, where applicable
House/shop number
Street or area
City
State
Pincode
Valid mobile number

Jagidar B2B is not responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or inaccurate address information provided by the customer.

8. Delivery Attempts

The courier or logistics partner may make multiple delivery attempts according to its service policy.

If the customer is unavailable, refuses to accept the shipment, provides an incorrect address, or fails to respond to the delivery agent, the shipment may be returned to Jagidar B2B.

Additional shipping or re-delivery charges may apply in such cases.

9. Damaged or Tampered Packages

Customers are advised to carefully inspect the package at the time of delivery.

If the package appears severely damaged, open, or tampered with, customers should:

Take photographs or videos of the package.
Inform the delivery agent, where possible.
Contact Jagidar B2B customer support as soon as possible.

For damaged or incorrect products, customers should follow the Jagidar B2B Return & Refund Policy.

10. Unboxing Video

Customers are strongly advised to record a continuous video while opening the package, especially for wholesale and bulk orders.

The unboxing video should clearly show:

Shipping label
Outer package condition
Complete opening process
Products received
Any visible damage or shortage

This may help us investigate and resolve shipping-related disputes.

11. Partial Delivery or Missing Products

If any product or quantity is missing from an order, the customer should inform Jagidar B2B within 48 hours of delivery.

The customer may be required to provide:

Order ID
Photos of the package
Unboxing video
Shipping label
Details of the missing product or quantity

The claim will be reviewed and verified before any replacement, refund, or other resolution is provided.

12. Delayed Delivery

Delivery delays may occur due to circumstances beyond our reasonable control, including:

Weather conditions
Floods or natural disasters
Transportation disruptions
Strikes
Government restrictions
Festival or holiday periods
Courier operational issues
Incorrect address or contact details
Remote or difficult-to-service locations

Jagidar B2B will make reasonable efforts to assist customers in tracking and resolving delayed shipments.

13. Undelivered or Returned Shipments

If a shipment is returned to Jagidar B2B due to customer-related reasons, including incorrect address, refusal to accept delivery, or repeated delivery failure, the customer may be responsible for applicable return and re-shipping charges.

Any refund, where applicable, will be processed according to the Return & Refund Policy.

14. Wholesale and Bulk Shipments

For large wholesale orders, shipping arrangements may be customized based on:

Total order quantity
Package weight and volume
Destination
Transport or courier service
Customer requirements

For certain bulk orders, Jagidar B2B may use courier, surface transport, cargo, freight, or other logistics services.

Special shipping terms agreed for a specific bulk order will apply to that order.

15. Delivery Confirmation

A shipment may be considered delivered based on confirmation provided by the courier or logistics partner.

If a customer claims that an order was not received despite the shipment being marked as delivered, Jagidar B2B may investigate the matter with the relevant courier or logistics partner.

16. Policy Changes

Jagidar B2B may update or modify this Shipping & Delivery Policy from time to time.

Any changes will be published on our website or application with a revised “Last Updated” date.

17. Contact Us

For shipping, delivery, tracking, or logistics-related queries, please contact us:

Business Name: Jagidar B2B / Jagidar Enterprise
Email: jagidarcs16@gmail.com
Mobile: 7357377551
Business Address: Geetamandir, Ahmedabad