Payment Policy

PAYMENT POLICY – JAGIDAR B2B

Effective Date: 23 July 2026
Last Updated: 23 July 2026

Welcome to Jagidar B2B / Jagidar Enterprise. This Payment Policy explains the payment methods, payment processing, Cash on Delivery (COD), failed transactions, refunds, and other payment-related terms applicable to purchases made through Jagidar B2B.

By placing an order on Jagidar B2B, you agree to the terms of this Payment Policy.

1. Accepted Payment Methods

Jagidar B2B may offer one or more of the following payment methods:

UPI
Debit Card
Credit Card
Net Banking
Bank Transfer / NEFT / RTGS / IMPS
Payment Gateway
Cash on Delivery (COD), where available
Other payment methods displayed on the platform

Available payment methods may vary depending on the customer’s location, order value, product category, or other applicable conditions.

2. Online Payments

Online payments may be processed through secure third-party payment gateways or financial service providers.

When making an online payment, customers may be redirected to the payment provider’s secure payment page.

Jagidar B2B does not generally store complete debit card, credit card, or banking credentials on its own servers.

Customers should ensure that the payment information provided is accurate and belongs to them or that they are authorized to use it.

3. Payment Confirmation

An order will be considered successfully paid only after the payment has been successfully confirmed by the relevant payment gateway, bank, or financial institution.

A payment being deducted from a customer’s bank account does not always mean that the order has been successfully confirmed.

In case of a payment failure or pending transaction, customers should contact Jagidar B2B customer support with the relevant order or transaction details.

4. Cash on Delivery (COD)

COD may be available for selected locations and eligible orders.

COD availability may depend on:

Delivery location
Order value
Product category
Customer order history
Courier availability
Other operational or risk-related factors

Customers choosing COD agree to pay the full applicable order amount at the time of delivery.

Jagidar B2B reserves the right to restrict or disable COD for certain orders or customers.

5. Bank Transfer Payments

Where bank transfer is offered, customers must transfer the correct order amount to the official bank account details provided by Jagidar B2B.

Customers should not make payments to any personal or unofficial bank account unless expressly authorized by Jagidar B2B.

Orders paid by bank transfer may be processed only after successful verification of the payment.

Customers should retain the transaction reference number or payment receipt until the order is confirmed.

6. Payment Gateway Charges

Depending on the payment method used, additional payment processing charges, convenience fees, or other applicable charges may be displayed before payment.

Any applicable charges will be communicated to the customer before completing the transaction.

7. Incorrect or Failed Payments

If an incorrect amount is paid, the payment fails, or a transaction remains pending, Jagidar B2B may require additional information to verify the transaction.

Customers should not make multiple payments for the same order without first checking the payment status.

If multiple payments are successfully received for the same order, the excess amount may be refunded after verification.

8. Payment Fraud and Unauthorized Transactions

Jagidar B2B reserves the right to review, hold, cancel, or reject transactions that appear suspicious, fraudulent, unauthorized, or inconsistent with normal purchasing activity.

If fraudulent activity is detected, Jagidar B2B may suspend or terminate the relevant customer account, subject to applicable law.

Customers are responsible for keeping their payment credentials, OTPs, passwords, and other authentication information confidential.

Jagidar B2B will not ask customers to share their OTP, PIN, CVV, or password.

9. Refunds

Approved refunds will be processed in accordance with the Jagidar B2B Return & Refund Policy.

Where possible, refunds for online payments will be made to the original payment method used for the transaction.

For COD orders, customers may be required to provide valid bank account or other payment details for processing an approved refund.

The time taken for a refund to reflect in the customer’s account may depend on the payment gateway, bank, or financial institution.

10. Order Cancellation and Refund

If an order is successfully cancelled before dispatch and payment has already been received, an eligible refund may be initiated after verification.

Once an order has been dispatched, cancellation may not be possible.

Any refund for returned products will be processed according to the applicable Return & Refund Policy.

11. Taxes and Additional Charges

Applicable taxes, shipping charges, handling charges, or other fees may be added to the order amount where applicable.

The final payable amount will be displayed or communicated to the customer before order confirmation.

12. Pricing Errors

Jagidar B2B makes reasonable efforts to display accurate product prices.

If a pricing or technical error occurs, Jagidar B2B reserves the right to cancel or correct the affected order.

If payment has already been received for an order cancelled due to a pricing error, an eligible refund will be processed.

13. Wholesale and Bulk Orders

For large wholesale or bulk orders, Jagidar B2B may require:

Advance payment
Partial advance payment
Full payment before dispatch
Payment against agreed business terms

Special payment terms may be agreed separately between Jagidar B2B and the customer.

Any special payment arrangement confirmed for a particular order will apply to that order.

14. Payment Disputes

If you believe a payment has been incorrectly charged or a transaction has not been properly reflected, please contact Jagidar B2B customer support as soon as possible.

Please provide:

Order ID
Customer name
Registered mobile number
Transaction ID / UTR number
Payment date
Payment amount
Relevant payment receipt or screenshot, where applicable

We will review the matter and provide an appropriate resolution.

15. Changes to This Payment Policy

Jagidar B2B may update or modify this Payment Policy from time to time.

Any changes will be published on our website or application with a revised “Last Updated” date.

16. Contact Us

For payment-related questions, failed transactions, refund queries, or payment disputes, please contact us:

Business Name: Jagidar B2B / Jagidar Enterprise
Email: jagidarcs16@gmail.com
Mobile: 7357377551
Business Address: Geetamandir, Ahmedabad